Frequently Asked Questions

1. What is raised access floor cleaning?

Raised access floor cleaning and tackifier removal involves removing adhesive residue and contamination from raised access floor panels, typically after carpet tile uplift during office refurbishments or commercial fit out projects.

This process restores raised access floor panels so they are ready for refurbishment, new flooring installation or final project handover.

2. What methods do you use for cleaning?

Our process includes:

  • Application of a specialist detackifier and degreaser

  • Use of a green pad floor buffer to agitate grime

  • Final rinse and removal using a wet vac system

This ensures a deep, residue-free clean with minimal disruption.

3. Do you work in Brighton and the surrounding areas?

Yes — we’re based in Brighton and serve the wider Sussex area, including Hove, Worthing, Eastbourne, and Crawley. If you're unsure whether we cover your area, just get in touch and we'll confirm.

4. Is your cleaning process safe for office use?

Absolutely. Our process is:

  • Low-odour and non-toxic

  • Quick-drying to minimise downtime

  • Designed for safe use around electrical systems and raised flooring infrastructure

5. Can you work outside normal hours?

Yes. We understand many businesses need work done outside office hours or on weekends. Just let us know your schedule and we’ll arrange a convenient time to carry out the cleaning with minimal disruption.

6. Do you offer quotes or test cleans?

Yes — we offer free quotes and can provide a small test clean area so you can see the results before committing to a full clean.

7. How do I book a service?

You can fill out the contact form, call us directly, or email us at info@detacsystems.co.uk. We’ll get back to you promptly to arrange a site visit or quote.