Privacy Policy

Effective Date: 01/07/2025
Business Name: Detac Systems
Contact Email: info@detacsystems.co.uk

1. Introduction

Detac Systems is committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights under UK data protection laws (including GDPR).

2. What Information We Collect

We may collect and store the following personal information:

  • Your name and contact details (e.g. email address, phone number)

  • Information you provide when submitting a quote request or contact form

  • Technical information such as IP address and browser type (via cookies or analytics)

3. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide quotes or services

  • Communicate with you about your service requests

  • Improve our website and services

  • Comply with legal obligations

4. Legal Basis for Processing

We collect and use your data based on:

  • Consent (when you fill out forms)

  • Contractual necessity (when preparing a quote or providing services)

  • Legitimate interests (e.g. improving services)

5. Data Sharing

We do not sell or rent your information. We may share data with service providers (e.g. Squarespace, email systems) only where necessary to operate our website or respond to your requests.

6. Data Storage and Security

Your information is stored securely using reputable third-party services. We take appropriate technical and organisational measures to protect it.

7. Cookies

Our site may use cookies to improve performance or measure traffic (e.g. Google Analytics). You can control or disable cookies in your browser settings.

8. Your Rights

Under GDPR, you have the right to:

  • Access or request a copy of your data

  • Request correction or deletion

  • Withdraw consent at any time

  • Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise your rights, email us at: info@detacsystems.com

9. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on this page.