Terms & Conditions

Effective Date: 01/07/2025
Business Name: Detac Systems
Contact Email: info@detacsystems.co.uk

1. Introduction

These Terms & Conditions govern your use of the Detac Systems website and our services. By accessing our site or booking our services, you agree to be bound by these terms. If you do not agree, please do not use our website or services.

2. Services Provided

Detac Systems specialises in the cleaning and preparation of raised access flooring for commercial environments. This includes the removal of adhesives, surface grime, and preparation of floor panels for handovers or refurbishments. Specific details and scope of work will be confirmed upon quotation and acceptance.

3. Quotes and Bookings

All quotes provided are based on the information you supply. Final pricing may vary based on site conditions. Bookings are only confirmed once written acceptance has been received and agreed upon by both parties.

4. Access Requirements

It is your responsibility to ensure that we have safe, reasonable access to the premises on the scheduled service date. Any delays or restrictions may impact service delivery and could result in additional charges.

5. Use of Images and Illustrations

Images used on this website are for illustrative purposes only and may not represent actual work completed by Detac Systems. While we aim to accurately convey the nature and standard of our services, some photographs are stock or digitally enhanced for branding consistency.

6. Intellectual Property

All content on this website, including text, graphics, logos, and design elements, is the property of Detac Systems or its licensors. You may not copy, distribute, or reuse any content without express permission.

7. Liability

Detac Systems will take all reasonable care in the delivery of its services. However, we are not liable for:

  • Pre-existing damage to flooring or surfaces

  • Delays caused by factors outside our control

  • Indirect or consequential losses resulting from the use or inability to use our services

8. Cancellations and Rescheduling

If you need to cancel or reschedule a service, please give us as much notice as possible. We reserve the right to charge a cancellation fee for late changes or no-shows.

9. Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes arising will be subject to the jurisdiction of the courts of England.

10. Contact Us

If you have any questions about these terms, please contact us at:
📧 info@detacsystems.com